Fletcher Prince’s 2011 Naughty and Nice List

Fletcher Prince’s Naughty List

I’m not going to lie to you: 2011 was a doozie of a year.  I don’t know if it was the recession or our successes, or what, but we had a lot of instances of clients, colleagues, and even organizations behaving badly.  And we’ve been good to them.  So it hurt. People say “business is business,” but at the end of the day, we’re all people, and we think we should be treated as we treat others.  People did stuff this year we would never dream of doing to them, and we are looking forward to dealing with much MORE positive and supportive individuals and organizations in 2012.

A Deal is a DEAL.  This only applies, fortunately, to only one Scrooge, but it bears saying: an agreement is an agreement, especially when it’s signed and in writing.  You don’t try to change the terms after you’ve received what was promised to you.  We expect our clients to be fair.  Golden Rule!

Practice Gratitude in 2012.  It costs you nothing to say thank you, but if you don’t say it, don’t be surprised if we don’t do pro bono work for you, promote you, or refer you again.  Believe it or not, MOST people we record in our video series Conversations in Public Relations NEVER contact us afterwards to say thank you.  It makes us feel like chumps when that happens, because those videos are a LOT of work.  We also put in many hours on a pro bono project and never got a word of thanks.  Not a call, tweet, coffee, or anything.  Devastating. Just be proactive and say it.  We do.

Grow up!  We dealt with a few incidents of professional jealousy in 2011 that made us shake our heads that ANYONE could feel that way about little Fletcher Prince.  We tried to be gracious.  We said “That’s okay.”  But that doesn’t mean it was.  We just don’t care to engage with you anymore.  Your loss, not ours.

Fletcher Prince’s Nice List (Santa, Be Good To These People!)

Plenty of Fletcher Prince clients and supporters should get lots of loot from Kris Kringle this year, if we have anything to say about it.

Thanks for hiring us!

We felt especially honored that some of our colleagues brought us in to help with their client projects.  We feel that is just the highest vote of confidence you can get.

Thank you to Heathere Evans-Keenan who hired us to work for on projects for CHS.  We love subcontracting and it was wonderful working with you.

Thank you, too, to Sandra Remey and Jennifer Reising for hiring us to work on your Facebook Pages and online marketing projects.  Thank you, too, for the terrific LinkedIn recommendations!

And thanks to Kate Perrin, Melanie Jordan, and Lindsay Nichols for allowing me to work on the terrific GuideStar media relations assignment this spring!  Hope Santa’s good to you!

Thanks for the speaking engagements

We hope Santa is extra good to our friends this year who referred me for speaking engagements.  Thanks to Larissa Fair for recommending me as a speaker for Digital East, and thanks to Richard Harrington for invited me to to present at the RHED Pixel Open House.  I enjoyed both opportunities very much, and I’m so flattered you thought of me.

Thanks for the flowers!

I mentioned that we often don’t hear thank you after we record people for Conversations in Public Relations (or any feedback at all).  But a notable exception was Vicki Robb, who sent us flowers the next day.  That was a beautiful gesture and we really felt appreciated.  Moreover, ANYTIME I could possibly promote her videos or her business in 2011, I did.  All because she said “thank you.”  Gratitude isn’t just a nice thing to do, it’s a SMART thing to do!

Thanks for Lunch

Another person who we recorded this year for Conversations in Public Relations was Jeff Ghannam.  He treated us to lunch afterwards, and we really appreciated it.  Class act, all the way!  Thanks, Jeff!

Thanks for the Supporting Us!

Our Facebook Page swelled to 118 friends this year, and we’d like to thank all of you, especially those of you that comment or “like” our updates.  We can always count on supporters Claudia Askew, Susan Rink, and Tracy Brower for those useful clicks and comments on our Facebook Page.  It may not sound like much, but for us, it’s huge.  Thanks so much for liking us on Facebook, and also for retweeting us on Twitter — Leah Ibrahim, Nancy McCord, Deborah Brody, Ami Neiberger-Miller, G Scott Shaw and others — and to those of you who subscribe to us on YouTube and WordPress (especially our good friend DeAnn Baxter, who also sent us a box of Pumpkin Pie PopTarts!).  Your support means everything to us.

Merry Christmas to you!  And Happy New Year!

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About Mary Fletcher Jones

Mary Fletcher Jones is a public relations and marketing consultant, and owns Fletcher Prince (www.FletcherPrince.com). Follow Mary on Twitter @FletcherPrince.

Posted on December 23, 2011, in Client/Agency Relationship and tagged , , , . Bookmark the permalink. Leave a comment.

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